Live Chat Support in Web Hosting
In addition to the telephone and ticket support, our company provides live chat support as well. You will be able to get in touch with us every day, including holidays and weekends, and we can give you more details about the Linux web hosting that we provide if you are not a customer yet, or about common and billing questions if you already have an account. Although for solely technical matters you will have to open a ticket to the tech assistance team, because such matters require extra time to be resolved, you may still get in touch with us through the live chat for some tech info. For instance, we're able to assist you to set up an e-mail address in your email client or troubleshoot various issues, saving you plenty of time. Even if our phone lines are already off for the day, you can talk to a live person.
Live Chat Support in Semi-dedicated Hosting
When you use the live chat support service that we provide with all of our semi-dedicated hosting, you're able to find the answers for any questions you may have or have various troubles dealt with very quickly. Our chat service is accessible every day, thus you're able to speak to a representative even on weekends and holidays. If you're not sure which package would be better for your websites or if our leading-edge cloud hosting platform matches some system requirements, you can join the live chat before buying anything. In case you are an active customer, you're able to receive more details about billing issues, account settings as well as a number of common tech troubles you may experience, for instance when you cannot set up an email account in a client on your personal computer. The live chat will save you a considerable amount of time no matter where you are or when you contact us.