Service Uptime Guarantee in Web Hosting
When you buy a web hosting plan from our company, we guarantee that your web sites will be working at least 99.9% of the time. We have basically got rid of the hosting server downtime by using an innovative cloud hosting platform in which independent groups of web servers handle each individual portion of the overall service - files, databases, emails, and so on. In that way, should there be an issue with a server, the other web servers inside the cluster will simply take over and your sites will not be affected whatsoever. In order to avoid any infrastructure problems, we also have diesel-powered backup generators and several independent Internet providers. Competent admins keep track of the web servers 24/7 to tackle any software problems that may appear while software and hardware firewalls shall prevent DDoS attacks against the servers.
Service Uptime Guarantee in Semi-dedicated Hosting
With our semi-dedicated server packages, you will enjoy a 99.9% service uptime and you can now just forget about any interferences you may have experienced with other companies. In contrast to the majority of hosting service providers, we do not manage everything on only one server. As an alternative, each part of the hosting service, such as the file storage, e-mail messages, databases, CP, stats, etc., has its own clusters of web servers. If one web server fails, the others will take over, so your sites won't be affected. We also employ an innovative load-balancing platform that guarantees the ideal performance of both our web servers and the websites accommodated on them. Various different Internet providers and diesel powered generators are our backup in case of an infrastructural problem, while a team of qualified admins, that is available 24/7, monitors the system in case there are software problems. Using our semi-dedicated hosting, your websites shall be working no matter what.
Service Uptime Guarantee in VPS
All of our Virtual Private Server packages come with a 99.9% uptime guarantee. The stability and availability of the service is ensured by redundant Internet providers and diesel backup generators. We also use new hardware for the physical servers in which the VPS accounts are set up to steer clear of any chance of hardware failure and every part has been tested substantially. The integrity of your data is guaranteed through enterprise-level hard drives working in RAID and the uptime guarantee time includes all maintenance procedures, so your websites are going to be working virtually without any disruptions. Our experienced admins will resolve instantly any software issue which may appear, so even if there is a problem with a different virtual private server account on the physical web server, your VPS will not be affected. The hosting server uptime is listed on our site and not concealed in our Terms of Service given that we can keep our promise and provide you with an incredibly reliable hosting service.
Service Uptime Guarantee in Dedicated Hosting
While we can't control what you do with your dedicated server, the types of offline software or script-driven apps you set up on it or when you restart it, we can make certain that it is accessible a minimum of 99.9% of the time. Your server will be located in our state-of-the-art facility in the central district of Chicago and its uptime and accessibility will be guaranteed by powerful diesel backup generators and a number of Internet providers, so no blackouts or other infrastructural problems shall affect the proper functioning of your web sites at any time. Our expert team of system administrators will make sure that if your server freezes for some reason, it's going to be restarted quickly. To prevent any possibility of failures, we will give you a server with new and diligently tested hardware components to make sure that all of your sites are working no matter what.