Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Center Section

  • In the Control Panel you’ll find a detailed Help section featuring a myriad of educational articles and regularly asked questions. They are answered by our support team of experienced technicians. Simply type in your question and our clever platform will give you the most suitable answer.

  • Top quality support service
  • Educational Videos

  • We have prepared a collection of educational video tutorials that detailedly demonstrate how to sort out a common issue connected with your Linux web hosting account. You will find the tutorial videos in the Help Center section.

  • Intuitive help center
  • A Sixty–Minute Ticket Response Guarantee

  • Our semi–dedicated servers are backed up by a 24/7 customer service and come with a sixty–minute response guarantee. Our seasoned technical support engineers will be online for you 24x7 and will fix any problem that you may possibly face within maximum 60 minutes after the tech support ticket submission. In the majority of cases, an answer will be given to you in less than 20 minutes.